Today's Kia Story...
OH MY FUCKING GOD... just let me get that out of the way now... *deep breath* Ok...
I had intended on calling the dealership to ask what they wanted me to do with respect to the issue of the spedometer, however... A girl I work with, L, has a Kia Rio purchased from the same dealership. She was one of the ppl that told me to tell Scott NOT to buy at Concept Kia... L comes up to me today to tell me she had been into the dealership on the weekend as her lease is up in June. She was discussing things with the sales guy and he was trying to sell her into a Magentis but when she said that the payments were too high, they suggested a Spectra. She nearly lost her marbles on them and said "No way, never, one of my friends has one and she has had nothing but problems!" They talked about our issues with the car and the sales manager told her to come see him asap. So instead of calling, off I go to the dealership after work today.
I have the general manager talking crap to me, as do all car salesmen... I tell him "You are the general manager of this location, your responsibility, be it service or sales, is to keep me happy and stop me from bad mouthing Concept Kia. I have been to Jerry Wood (the owner of Concept Kia, Woodridge Lincoln Mercury, Cavalcade Auto and various other dealerships in the city) and he won't do anything to keep my business and neither will Kia Canada. So tell me why I should not go home, get the car, come back and insist you give me every penny spent on this car back and you can have it back tonight?"
"Your choice, I can't stop you from wanting that."
"Don, in my shoes, would you not be pissed off?"
"Yes, but I can't go to Kia with nothing to go on."
"Don, there are service records."
"You need to speak to Phil, the service manager."
So off I go to speak to Phil. We chat, he takes my number... he says he will have Rob, the district manager, call me tomorrow morning. I wasn't even home 10 mins and Phil called me back telling me he has spoken to Rob and he's authorized to do whatever is neccessary to make me happy. *laugh*
We're awaiting the ETAC module for the immobilizer and keyless entry which is now on backorder. That would make me happy. A 2004 driver's seat would make me happy. In fact, unlimited oil changes for the rest of the time we have this car would make me really happy.
What does Jerry Wood offer me? ONE free oil change. Fuck you Jerry Wood.
So when all is said and done with Phil, I came back out to say g'bye to Don and to say that we'll keep going until we have this completely resolved. He says to me "Why haven't I heard any of these complaints from Scott?"
"Because Don, Scott doesn't say shit, even with a mouthful of it. He might be 6'5" but that doesn't mean he has a spine."
"Well are you sure its not because you had no say in what car he bought?"
"Pardon?"
"Well he said that you were upset because he bought his car here and that he bought a Kia?"
"What? Don, its his work car, he drives 100s of kms a day for work in it. What car he got was his choice because he has to sit in it. I occasionally drive it when he is out of town or for example yesterday when I am doing a road trip where I don't trust my Escort. Whatever car he has is his choice."
"Oh ok, but I think you're making a rukus because you don't want him having the Spectra."
"Goodnight Don."
So I call Scott when I get home...
"Ummm did you say something to Don about me?"
"Errr no? Why?"
I repeated what Don said.
"Thats bullshit, I have never talked to him about you ever."
"I'm tired of his lies. Thats the second one he has told me that I'm aware of."
"He has lied far too many times."
I think I may suggest to Scott that he do what MossMan(tm) suggested because this is fucking ridiculous. Tomorrow, when Rob calls me, I may just have to have a chat with him about the lying.
And for the other piece of craziness... 10 people for dinner on Sunday.. anyone else coming for dinner? We're having lasagna, garlic bread and ceasar salad. AND the Sascratchyerbum Transportation Services (bus lines, like Greyhound and are affiliated with Greyhound) have lost Rach's birthday gifts from Grandma and Grandpa and Auntie C. There is a trace going on both ends, but there's no way Grandma can find the stuff again as some of it was one of kind things, or on sale.
How many more days til holidays? Oooooo yes, schedule released for the week of March 20-27 - I am off the 25 of March til 11 of April... instead of the 28th of March. Yay.
I had intended on calling the dealership to ask what they wanted me to do with respect to the issue of the spedometer, however... A girl I work with, L, has a Kia Rio purchased from the same dealership. She was one of the ppl that told me to tell Scott NOT to buy at Concept Kia... L comes up to me today to tell me she had been into the dealership on the weekend as her lease is up in June. She was discussing things with the sales guy and he was trying to sell her into a Magentis but when she said that the payments were too high, they suggested a Spectra. She nearly lost her marbles on them and said "No way, never, one of my friends has one and she has had nothing but problems!" They talked about our issues with the car and the sales manager told her to come see him asap. So instead of calling, off I go to the dealership after work today.
I have the general manager talking crap to me, as do all car salesmen... I tell him "You are the general manager of this location, your responsibility, be it service or sales, is to keep me happy and stop me from bad mouthing Concept Kia. I have been to Jerry Wood (the owner of Concept Kia, Woodridge Lincoln Mercury, Cavalcade Auto and various other dealerships in the city) and he won't do anything to keep my business and neither will Kia Canada. So tell me why I should not go home, get the car, come back and insist you give me every penny spent on this car back and you can have it back tonight?"
"Your choice, I can't stop you from wanting that."
"Don, in my shoes, would you not be pissed off?"
"Yes, but I can't go to Kia with nothing to go on."
"Don, there are service records."
"You need to speak to Phil, the service manager."
So off I go to speak to Phil. We chat, he takes my number... he says he will have Rob, the district manager, call me tomorrow morning. I wasn't even home 10 mins and Phil called me back telling me he has spoken to Rob and he's authorized to do whatever is neccessary to make me happy. *laugh*
We're awaiting the ETAC module for the immobilizer and keyless entry which is now on backorder. That would make me happy. A 2004 driver's seat would make me happy. In fact, unlimited oil changes for the rest of the time we have this car would make me really happy.
What does Jerry Wood offer me? ONE free oil change. Fuck you Jerry Wood.
So when all is said and done with Phil, I came back out to say g'bye to Don and to say that we'll keep going until we have this completely resolved. He says to me "Why haven't I heard any of these complaints from Scott?"
"Because Don, Scott doesn't say shit, even with a mouthful of it. He might be 6'5" but that doesn't mean he has a spine."
"Well are you sure its not because you had no say in what car he bought?"
"Pardon?"
"Well he said that you were upset because he bought his car here and that he bought a Kia?"
"What? Don, its his work car, he drives 100s of kms a day for work in it. What car he got was his choice because he has to sit in it. I occasionally drive it when he is out of town or for example yesterday when I am doing a road trip where I don't trust my Escort. Whatever car he has is his choice."
"Oh ok, but I think you're making a rukus because you don't want him having the Spectra."
"Goodnight Don."
So I call Scott when I get home...
"Ummm did you say something to Don about me?"
"Errr no? Why?"
I repeated what Don said.
"Thats bullshit, I have never talked to him about you ever."
"I'm tired of his lies. Thats the second one he has told me that I'm aware of."
"He has lied far too many times."
I think I may suggest to Scott that he do what MossMan(tm) suggested because this is fucking ridiculous. Tomorrow, when Rob calls me, I may just have to have a chat with him about the lying.
And for the other piece of craziness... 10 people for dinner on Sunday.. anyone else coming for dinner? We're having lasagna, garlic bread and ceasar salad. AND the Sascratchyerbum Transportation Services (bus lines, like Greyhound and are affiliated with Greyhound) have lost Rach's birthday gifts from Grandma and Grandpa and Auntie C. There is a trace going on both ends, but there's no way Grandma can find the stuff again as some of it was one of kind things, or on sale.
How many more days til holidays? Oooooo yes, schedule released for the week of March 20-27 - I am off the 25 of March til 11 of April... instead of the 28th of March. Yay.
posted by Kristin at 3/03/2005 07:27:00 PM
|
Previous Posts
